Shipping policy

Shipping Policy

Effective Date: July 18, 2026

Thank you for shopping with Tech Spark Lab. This Shipping Policy explains how we process, ship, and deliver orders placed through our website. By placing an order, you agree to the terms outlined below.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.
• Orders are not processed or dispatched on Sundays or public holidays.
• During peak seasons, sales events, or unforeseen circumstances, processing times may be extended.

Shipping Coverage

Tech Spark Lab currently ships to all cities and regions across Pakistan.

At this time, we do not offer international shipping.

Shipping Charges

Shipping charges vary depending on factors such as:

• Delivery location
• Order value
• Package size and weight
• Courier service

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

Delivery Time

Estimated delivery times within Pakistan are:

• 3–7 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Courier Partners

To ensure reliable delivery, we work with trusted courier companies, including:

• PostEx
• Leopards Courier
• Trax Courier

The courier service used for your order will depend on your delivery location and availability.

Order Tracking

Once your order has been dispatched, you will receive a tracking number through the contact information provided with your order.

You can use this tracking number to monitor the delivery status of your shipment.

Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

If an incorrect or incomplete address is provided:

• Delivery delays may occur.
• Additional shipping charges for re-delivery may apply.
• Tech Spark Lab will not be responsible for delays or failed deliveries resulting from incorrect customer information.

Failed Delivery Attempts

If a delivery cannot be completed because:

• The customer is unavailable,
• The customer refuses to accept the parcel,
• The shipping address is incorrect, or
• The parcel is returned by the courier,

the order may be cancelled.

Any additional shipping charges for re-shipment will be the responsibility of the customer.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier operational issues
• Natural disasters
• Government restrictions
• Other unforeseen circumstances

Tech Spark Lab is not liable for delays caused by third-party courier services or circumstances beyond our reasonable control.

Package Inspection

We recommend that customers inspect their package immediately upon delivery.

If your package appears damaged, defective, or incorrect, please contact us within 24 hours of receiving your order.

To process any shipping-related claim, customers must provide:

• Order number
• Clear photos of the product
• A complete unboxing video recorded from the sealed package until the product is fully unpacked

Claims submitted without an unboxing video may not be eligible for replacement or refund.

Shipping Policy Updates

Tech Spark Lab reserves the right to update or modify this Shipping Policy at any time without prior notice.

Any changes will become effective immediately upon being published on our website.

If you have any questions regarding shipping or delivery, please contact us:

Tech Spark Lab

Email: rizwanshah711997@gmail.com

Phone: +92 307 7753754

Location: Lahore, Pakistan

We appreciate your trust in Tech Spark Lab and are committed to delivering your orders safely and efficiently.