Privacy policy

Effective Date: July 18, 2026

Welcome to Tech Spark Lab. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with our services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Shipping Address
• Billing Address
• Payment Information (where applicable)
• Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Website Usage Data
• Cookies and Similar Technologies

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Create and manage your customer account
• Provide customer support
• Improve our website and services
• Personalize your shopping experience
• Send order updates and important notifications
• Send promotional emails and marketing offers (you may unsubscribe at any time)
• Detect fraud and maintain website security
• Comply with legal obligations

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve website performance
• Analyze website traffic
• Provide personalized content and advertisements

You can disable cookies through your browser settings; however, some features of the website may not function properly.

Analytics and Marketing

We use third-party services, including:

• Google Analytics
• Meta Pixel

These services help us understand website traffic, improve user experience, measure advertising performance, and deliver relevant marketing content.

Payment Information

We currently accept Cash on Delivery (COD) as our primary payment method.

If additional payment methods are introduced in the future, payment information will be processed securely through the respective payment providers.

Third-Party Services

We use trusted third-party service providers to operate our business, including:

• Shopify (eCommerce Platform)
• Courier Services
• Analytics Providers
• Marketing Services

These providers only receive the information necessary to perform their services and are required to protect your data.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Courier companies for order delivery
• Government or legal authorities when required by applicable law
• Service providers assisting in website operations

Shipping Partners

To deliver your orders, we may share the necessary shipping information with our logistics partners, including:

• PostEx
• Leopards Courier
• Trax Courier

Only the information required for successful delivery is shared.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain your personal information for as long as necessary to:

• Maintain your customer account
• Provide customer support
• Fulfill legal obligations
• Maintain business records

Unless otherwise required by law, customer information may be retained indefinitely.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent for marketing communications
• Unsubscribe from promotional emails at any time

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian consent.

If you believe that a child has provided us with personal information, please contact us immediately so we can take appropriate action.

International Users

Tech Spark Lab operates from Pakistan.

By using our website, you acknowledge that your information may be processed and stored in Pakistan.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

The updated version will always be posted on this page with the revised Effective Date.

Tech Spark Lab

Email: rizwanshah711997@gmail.com

Phone: +92 307 7753754

Country: Pakistan

We are committed to protecting your privacy and ensuring the security of your personal information.